Accepting an application
From the incoming application through risk assessment to the decision.
Tell the AI what runs differently at your company and get the adapted process back in seconds. The download gives you BPMN 2.0 XML, ready to import into any BPMS.
How to tell whether the process works
Time from application receipt to decision, target under three working days.
7 steps, 3 lanes
Underwriting
Risk assessment
Continue with your business address
The full diagram, the process record and the files are reserved for business addresses.
- The complete diagram
- All 7 steps in full
- Goal, scope and trigger
- Inputs and outputs per step
- Every metric with its target
- Risks, opportunities and business rules
- Standards and legal basis
- The BPMN file, ready to import
When this template fits
Who it is for
For insurers accepting applications both digitally and on paper. The process pays off as soon as the underwriting guideline has more than one exception and people can no longer remember when an application needs review.
Where it typically stalls
At risk assessment. If it is not defined which attributes trigger it, everyone assesses by feel. Identical applications get different decisions, and that only surfaces in a complaint. The template makes the triggers a decision point.
What it connects to
Downstream is policy issuance, which turns the accepted application into a contract. On rejection, the declination with reasons follows.
Relation to standards
Application data regularly contains special categories of personal data. The template separates capture from assessment so access can be governed differently per step.
Part of these process maps
A single process says little about where it sits in the company. These maps show it among its neighbours.
- InsuranceThe process landscape of an insurer, from application through policy to the reported claim.
What people ask first
Can the template be imported into another tool?
Yes. The file is BPMN 2.0 XML and imports into any BPMS that supports the standard.
May I hand the template out in training sessions?
Yes. All templates are published under CC BY 4.0, so you may print, share and teach with them as long as you credit Procevia as the source.